Frequently Asked Questions

Everything you need to know about your Vue beauty experience.

Are Vue products cruelty-free and vegan?

Yes, all Vue products are 100% cruelty-free and vegan. We never test on animals, and we ensure our suppliers adhere to the same ethical standards.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.

What is your return policy for opened products?

We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.

Do you ship internationally?

Currently, Vue ships to the United States, Canada, and the UK. We are working on expanding our global shipping options very soon.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Afterpay.